Get in Touch With Us

Got a question about a listing, spotted something that needs a second look, or want to suggest a platform we haven't covered yet? This page explains how to reach us and what you can expect once you do.

How to Reach the Team

Email is the best way to get in touch. We read every message that comes in and aim to reply within two working days. Send your note to [email protected] and, where you can, mention what your enquiry relates to — a specific operator, a page on the site, or a general question. That alone saves a back-and-forth and gets you a useful answer faster.

What We Can Help With

• Questions about how sweepstakes casinos work — If the dual-currency model, Sweepstakes Coins, or the free entry method isn't clear after reading our guides, ask us directly.
• Corrections — Welcome offers, eligible states, and redemption terms at sweepstakes casinos change often. If something on our list of sweepstakes casinos or elsewhere on the site looks out of date, tell us and we'll check it.
• State availability queries — We can point you toward what an operator publishes about eligible and excluded states, though we always recommend confirming directly with the operator, since availability shifts as state rules change.
• Suggestions — If there's a social casino or sweeps coin platform you'd like us to look into, let us know and we'll consider it for a future review.
• Partnership or editorial enquiries — Operators or industry contacts are welcome to reach out and introduce themselves, though it's worth noting upfront that commercial relationships never determine how any site is ranked on this page.
• Responsible play concerns — If you or someone you know is finding it hard to keep play in check, say so in your message and we'll point you toward resources and where to find self-exclusion or deposit-limit tools on individual platforms.

What We Can't Do

We're an independent review and comparison resource, not a customer support desk for any individual casino. We can't access your account, process a redemption, verify your identity, or resolve a billing dispute on an operator's platform. For those issues, contact the operator's own support team directly — details are usually on their site or in your account confirmation email. We also can't offer legal advice on whether a particular platform is permitted in your state; for that, check the operator's terms and your state's current rules, since laws in this space change frequently.

What Happens After You Email Us

A real person reads and answers your message — we don't rely on automated replies to stand in for an actual response. Our target is two working days, though it can run a little longer during busier stretches. If your question needs input from more than one person on the team, we'll let you know that's the case rather than leave you waiting without an update.

Why Reader Input Matters Here

Sweepstakes and social casino terms move quickly — welcome bundles, Gold Coin and Sweepstakes Coin ratios, eligible states, and redemption minimums are all subject to change on the operator's side, sometimes without much notice. We do our own research and periodic checks, but readers flagging something that's shifted helps us keep listings accurate faster than we'd catch it alone. If a detail on this site doesn't match what you're seeing on an operator's own page, that's exactly the kind of thing worth telling us about.

Thanks for taking the time to read this far. Whether it's a quick question or a longer note, we're glad to hear it.